Healthcare Front Desk & Scheduling Coordinator

University of Maryland Medical System; Brandywine (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

University of Maryland Medical System is seeking a front desk support specialist to perform clerical tasks that support clinical operations, including greeting visitors, answering calls, scheduling appointments, verifying insurance details, registering patients, and collecting co-pays. You will enter data accurately prior to visits and help maintain smooth workflow.

The role requires a high school diploma and at least one year of customer service experience, preferably in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience required.
• Healthcare front-desk experience preferred.

Responsibilities

• Receives and screens visitors and telephone calls.
• Calls patients to verify appointments.
• Verifies patient demographic information and insurance details.
• Registers patients at each visit and collects co-payments.
• Maintains and updates appointment calendars and schedules.
• Processes referrals and notifies clinical staff of patient arrival.

Skills

Customer service

Front-desk experience

Scheduling

Education

High School Diploma or GED

Job description

University of Maryland Medical System is seeking a front desk support specialist to perform clerical tasks that support clinical operations, including greeting visitors, answering calls, scheduling appointments, verifying insurance details, registering patients, and collecting co-pays. You will enter data accurately prior to visits and help maintain smooth workflow.

The role requires a high school diploma and at least one year of customer service experience, preferably in a healthcare setting.