Patient Access & Scheduling Coordinator

University of Maryland Medical System; Denton (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

University of Maryland Medical System is seeking a front desk/clerical support role to assist clinical operations. The position involves customer service, scheduling, registration, insurance verification, and copay collection tasks in a healthcare setting.

The role requires a High School Diploma or GED and at least 1 year of customer service experience; healthcare environment exposure is preferred and scheduling/registration certification is a plus.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience required.
• Certification in scheduling and registration preferred.

Responsibilities

• Support clinical operations with customer service, scheduling, registration, and copay collections.
• Ensure provider schedules are populated and appointments verified.
• Register patients and collect accurate insurance information.
• Handle inquiries, direct visitors, and manage telephone calls.
• Process referrals, prepare examination rooms, and maintain charts and medical records.

Skills

Customer service

Scheduling

Registration

Telephone management

Education

High School Diploma or equivalent (GED)

Tools

Patient information systems

Job description

University of Maryland Medical System is seeking a front desk/clerical support role to assist clinical operations. The position involves customer service, scheduling, registration, insurance verification, and copay collection tasks in a healthcare setting.

The role requires a High School Diploma or GED and at least 1 year of customer service experience; healthcare environment exposure is preferred and scheduling/registration certification is a plus.