Front Desk & Patient Services Coordinator

University of Maryland Medical System; Easton (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

University of Maryland Medical System in Maryland is seeking a Front Office Coordinator to support daily practice operations. You will greet patients, register them, verify demographics and insurance, collect copays, and coordinate check-in and check-out to ensure a smooth patient experience.

Responsibilities include scheduling, provider calendar management, appointment confirmations, referrals, and arranging follow-up visits.

Qualifications

• High School Diploma or GED required.
• One year of customer service experience required.
• One year of front desk, medical office, or related administrative experience preferred.
• Scheduling and Registration Certification preferred.
• Previous healthcare experience preferred.

Responsibilities

• Greet patients and visitors and manage incoming calls with a professional demeanor.
• Register patients, verify demographics and insurance, and collect payments.
• Coordinate patient scheduling, provider calendars, confirmations, referrals, and follow-up visits.
• Maintain accurate patient records and documentation in the EMR and practice systems.
• Support daily front-office operations to ensure a smooth patient experience.

Skills

Customer service

Communication

Teamwork

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

EMR systems

Patient registration software

Job description

University of Maryland Medical System in Maryland is seeking a Front Office Coordinator to support daily practice operations. You will greet patients, register them, verify demographics and insurance, collect copays, and coordinate check-in and check-out to ensure a smooth patient experience.

Responsibilities include scheduling, provider calendar management, appointment confirmations, referrals, and arranging follow-up visits.