Patient Access & Scheduling Coordinator

Good Samaritan Society; Fargo, Northern (ND, KY); Hybrid; USD 22,000 - 32,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Sanford Health in Fargo, ND is seeking a Patient Access Representative to deliver extraordinary customer service to patients as the first point of contact, whether by phone or in person.

You will handle registration, scheduling, and financial responsibilities, including collecting payments and coordinating referrals, while maintaining compliance and a welcoming environment across Broadway and West Fargo locations.

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful.
• One year of work experience in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• BLS may be required for certain locations.

Responsibilities

• Greet patients and verify demographics.
• Create, scan and route documents or electronic forms.
• Inform patients about documents and capture signatures.
• Establishes and assigns financial responsibility and assists with arrangements.
• Collects co-payments and payments on account balances.
• Address registration errors or denied insurance claims.

Skills

Customer service

Phone communication

Medical terminology

Education

High school diploma or equivalent

Job description

Sanford Health in Fargo, ND is seeking a Patient Access Representative to deliver extraordinary customer service to patients as the first point of contact, whether by phone or in person.

You will handle registration, scheduling, and financial responsibilities, including collecting payments and coordinating referrals, while maintaining compliance and a welcoming environment across Broadway and West Fargo locations.