Patient Access & Scheduling Specialist

Cape-Fear-Valley-Medical-Center-; Kingsford (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Cape Fear Orthopedics & Sports Medicine - Ferncreek is seeking a Medical Office Clerk to ensure smooth patient flow, handle billing submissions, and maintain accurate medical records. The role includes registration, scheduling, coding entry, transcription, and front-desk reception.

Ideal candidates will have a high school diploma, at least one year of clerical experience, and good English communication skills, with preferred knowledge of ICD-10 and CPT-4 coding.

Qualifications

• High school diploma or equivalent is required.
• 1 year of clerical experience preferred in a medical business office or public contact.
• Proficiency in reading, writing, and speaking English; basic PC skills expected.

Responsibilities

• Register patients expediently and collect accurate information; schedule initial and follow-up visits.
• Process billing: submit invoices to billing/collection and collect payments.
• Enter ICD-10 and CPT-4 codes for patient activity in the data system daily.
• Transcribe non-medical dictation and maintain medical records.
• File, fax, and mail reports; compile month-end reports.
• Greet patients at front desk and answer phones in a courteous manner.
• Assist with non-invasive procedures or act as security observer as required.

Skills

Typing 45-55 wpm

Customer service

English communication

Medical terminology

Time management

ICD-10/CPT-4 knowledge

Education

High school diploma or equivalent

Tools

Data processing system

Job description

Cape Fear Orthopedics & Sports Medicine - Ferncreek is seeking a Medical Office Clerk to ensure smooth patient flow, handle billing submissions, and maintain accurate medical records. The role includes registration, scheduling, coding entry, transcription, and front-desk reception.

Ideal candidates will have a high school diploma, at least one year of clerical experience, and good English communication skills, with preferred knowledge of ICD-10 and CPT-4 coding.