Patient Access & Scheduling Coordinator

SCA Health; Brooklyn Park (MN); On-site; USD 23,000 - 44,000; Full time

Job summary

SCA Health is seeking an Admission Representative Clerk to manage patient registration and scheduling across the clinic network. You will act as a patient advocate, coordinating with surgeons, staff, and patients to ensure a seamless clinic experience.

The role requires 1+ year in healthcare or customer service, familiarity with EHR systems, and strong communication skills. A high school diploma is required, with an associate degree preferred.

Qualifications

• 1+ year of healthcare or customer service experience.
• Familiarity with medical terminology and insurance basics.
• Ability to navigate EHR systems and perform data entry.

Responsibilities

• Register patients with accurate demographic, insurance and contact info.
• Schedule, reschedule, and cancel appointments in the EHR system.
• Verify insurance eligibility and obtain referrals as needed.
• Maintain patient confidentiality per HIPAA regulations.
• Collaborate with staff to ensure smooth patient flow.
• Handle patient inquiries with empathy and escalate when needed.

Skills

Healthcare experience

Customer service

Communication

Multitasking

Office software

Education

High school diploma

Associate degree preferred

Tools

Epic

Cerner

Job description

SCA Health is seeking an Admission Representative Clerk to manage patient registration and scheduling across the clinic network. You will act as a patient advocate, coordinating with surgeons, staff, and patients to ensure a seamless clinic experience.

The role requires 1+ year in healthcare or customer service, familiarity with EHR systems, and strong communication skills. A high school diploma is required, with an associate degree preferred.