Patient Access & Scheduling Coordinator

Socket.dev; Arkansas; On-site; USD 23,000 - 32,000; Full time

Job summary

Genesis Cancer and Blood Institute is seeking a Patient Services Specialist to deliver high-quality front-end patient support. You will manage patient intake, scheduling, medical records, and financial transactions with accuracy and exceptional customer service.

Responsibilities include registration, EMR documentation, appointment coordination, and cross-coverage across stations, while maintaining HIPAA compliance in a fast-paced clinic setting.

Qualifications

• Strong interpersonal and communication skills with diverse populations.
• Critical thinking, problem-solving, and organizational skills.
• Ability to manage competing priorities in a fast-paced, multi-site environment.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Greet patients and check in according to policy; verify ID and document status.
• Schedule and manage appointments; coordinate physician requests and conflicts.
• Create and maintain patient charts in the EMR; handle records requests per HIPAA.
• Process payments and deposits; communicate with Financial Counselors as needed.

Skills

Interpersonal skills

Communication

Multitasking

Microsoft Office

Education

High School Diploma

Associates degree preferred

Tools

EMR (electronic medical records)

Job description

Genesis Cancer and Blood Institute is seeking a Patient Services Specialist to deliver high-quality front-end patient support. You will manage patient intake, scheduling, medical records, and financial transactions with accuracy and exceptional customer service.

Responsibilities include registration, EMR documentation, appointment coordination, and cross-coverage across stations, while maintaining HIPAA compliance in a fast-paced clinic setting.