Patient Access & Scheduling Coordinator

KOSSUTH REGIONAL HEALTH CENTER; Algona (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

Kossuth Regional Health Center is seeking a Patient Access Representative to join our team. This front-line role welcomes patients and ensures accurate registration, scheduling, and insurance information.

As a part-time position, you’ll assist with clinic operations, manage phone communications, and support patient flow while maintaining patient privacy and high-quality service in a busy hospital setting.

Qualifications

• High school diploma or equivalent required.
• 1+ year of clerical experience (healthcare preferred).
• Experience with health insurance is preferred.
• Strong customer service and communication skills.
• Able to use EMR and computer systems effectively.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome and assist patients, families, and visitors.
• Register patients and verify demographics and insurance.
• Coordinate with providers and departments to support patient flow.
• Answer phones, schedule appointments, and manage switchboard.
• Collect payments and refer to financial counseling when needed.
• Maintain accurate patient information in the EMR.
• Assist with clerical tasks and departmental projects.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Professional demeanor

Computer literacy

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR) systems

Job description

Kossuth Regional Health Center is seeking a Patient Access Representative to join our team. This front-line role welcomes patients and ensures accurate registration, scheduling, and insurance information.

As a part-time position, you’ll assist with clinic operations, manage phone communications, and support patient flow while maintaining patient privacy and high-quality service in a busy hospital setting.