Patient Access & Scheduling Advocate

Western Missouri Medical Center; Warrensburg (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Western Missouri Medical Center is seeking a Patient Access Representative to register and schedule patients, obtain authorizations for treatment, and manage charts and PHI with accuracy. The role requires excellent communication and strong clerical skills.

Responsibilities include phone handling, order entry for labs/imaging, and assisting with department projects while maintaining reliable attendance and patient advocacy.

Qualifications

• High school diploma or equivalent required.
• Typing speed 45+ WPM demonstrated.
• Clerical experience preferred.
• Strong customer service skills essential.
• Adherence to hospital policies and procedures.

Responsibilities

• Register and schedule patients; obtain authorizations for treatment.
• Manage charts and patient information; prepare patient charts.
• Handle phone inquiries; route calls appropriately.
• Enter orders for lab and imaging testing; manage unit supplies.
• Advocate for patients and maintain accurate PHI.
• Attend department meetings and participate in projects.

Skills

Typing speed 45+ WPM

Customer service

Self-motivated

Policy compliance

Education

High school diploma or equivalent

Job description

Western Missouri Medical Center is seeking a Patient Access Representative to register and schedule patients, obtain authorizations for treatment, and manage charts and PHI with accuracy. The role requires excellent communication and strong clerical skills.

Responsibilities include phone handling, order entry for labs/imaging, and assisting with department projects while maintaining reliable attendance and patient advocacy.