Clinical Scheduling Specialist

Western Missouri Medical Center; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Western Missouri Medical Center is seeking a scheduling clerk to accurately schedule patients, perform pre-registration duties, and collect complete demographic and insurance information. The role supports the clinical testing scheduling process and ensures correct appointment types and statuses.

The position requires high school diploma, fast typing (45+ WPM), and strong customer service skills, with a focus on adherence to hospital policies and teamwork.

Qualifications

• High school diploma or equivalent.
• Typing skills of 45+ WPM.
• Previous clerical experience.
• Great customer services skills.
• Must be self-motivated and have the ability to work within hospital policies and practices.

Responsibilities

• Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
• Perform pre-registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine Benefits, Co-Pays and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment and use supplies appropriately.

Skills

Typing 45+ WPM

Customer service

Clerical experience

Self-motivated

Policy adherence

Education

High school diploma or equivalent

Job description

Western Missouri Medical Center is seeking a scheduling clerk to accurately schedule patients, perform pre-registration duties, and collect complete demographic and insurance information. The role supports the clinical testing scheduling process and ensures correct appointment types and statuses.

The position requires high school diploma, fast typing (45+ WPM), and strong customer service skills, with a focus on adherence to hospital policies and teamwork.