Clinical Scheduling Specialist

Western Missouri Medical Center; Warrensburg (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

Western Missouri Medical Center is seeking a Full-time Scheduling Clerk to accurately schedule ancillary patients for clinical testing and verify accounts. The role requires clerical experience, strong customer service, and a high school diploma, with typing speeds of 45+ WPM.

Responsibilities include pre-registration, collecting demographics and insurance information, determining benefits, co-pays and deductibles, and Medicare MSP data entry.

Qualifications

• High school diploma or equivalent.
• Typing skills of 45+ WPM.
• Previous clerical experience.
• Great customer services skills.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.

Responsibilities

• Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
• Perform pre-registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine Benefits, Co-Pays and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment, utilizes supplies and equipment properly.
• Demonstrate behaviors which promote professionalism.
• Work without constant supervision, meets deadlines, makes decision based on relevant facts.
• Maintain a positive attitude and behaviors in keeping with the Medical Centers Mission, Vision and value Statement of Behavior.
• Promote and instill the teamwork concept by assisting co-workers when appropriate.
• Collaborate with other internal customers, providers, as appropriate, to accomplish the work of the department.
• Follow established Departmental, Human Resources and Hospital Policies and Procedures.
• Employee demonstrates a willingness to accept additional assignments.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Skills

Typing 45+ WPM

Customer service

Clerical experience

Education

High school diploma or equivalent

Job description

Western Missouri Medical Center is seeking a Full-time Scheduling Clerk to accurately schedule ancillary patients for clinical testing and verify accounts. The role requires clerical experience, strong customer service, and a high school diploma, with typing speeds of 45+ WPM.

Responsibilities include pre-registration, collecting demographics and insurance information, determining benefits, co-pays and deductibles, and Medicare MSP data entry.