Patient Access Scheduler - Team-Driven Care

Surgery Partners, Inc; Great Falls (MT); On-site; USD 32,000 - 43,000; Full time

Job summary

Great Falls Clinic Hospital in Great Falls, MT is seeking a dedicated Registration Clerk to ensure smooth patient flow at the front desk. You will schedule appointments, greet visitors, and verify insurance eligibility while collecting copays at the point of service.

The role emphasizes accurate data entry, efficient use of registration and billing systems, and collaboration with clinical and business office teams to support quality patient care.

Qualifications

• Candidate must have strong customer service skills and the ability to prioritize tasks in a busy clinic setting.
• Experience with insurance eligibility, referrals, and pre-registration is preferred.
• Basic computer and telephone skills are essential; medical terminology is a plus.

Responsibilities

• Schedule appointments for patients by telephone or in person in a timely and efficient manner.
• Greet and direct patients, salespeople, and visitors.
• Review and update eligibility, complete full registration, and obtain insurance cards and licenses.
• Obtain referrals, authorizations, and collect copayments at time of service.
• Post payments accurately and handle holds on claims as assigned.
• Assist with pre-employment screening requirements as part of onboarding.

Skills

Customer service

Time management

Telephone skills

Computer skills

Medical terminology helpful

Education

High school diploma or equivalent

1.5 years related experience and/or training required; or equivalent combination of education and experience

Tools

Credit card machine

Registration software

Insurance eligibility systems

Job description

Great Falls Clinic Hospital in Great Falls, MT is seeking a dedicated Registration Clerk to ensure smooth patient flow at the front desk. You will schedule appointments, greet visitors, and verify insurance eligibility while collecting copays at the point of service.

The role emphasizes accurate data entry, efficient use of registration and billing systems, and collaboration with clinical and business office teams to support quality patient care.