Patient Access & Scheduling Specialist (In-Office)

Rural Psychiatry Associates; Great Falls (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short & Long-Term Disability

Job summary

Rural Psychiatry Associates in Great Falls, MT seeks a Patient Access Coordinator to be the friendly first point of contact for patients and visitors, ensuring smooth check-in and appointment flow. This in-office role supports telehealth and onboarding while upholding HIPAA standards.

The position requires strong customer service, clear communication, and proficiency with EHR systems to verify insurance and obtain prior authorizations, maintaining accurate records.

Qualifications

• Customer-focused and professional communication.
• Ability to multitask in a fast-paced office environment.
• Detail-oriented with accurate data entry and record-keeping.
• Experience with healthcare scheduling or EHR preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

Skills

Customer service

Communication

Multitasking

Attention to detail

Organization

Computer proficiency

Tools

EHR systems

Job description

Rural Psychiatry Associates in Great Falls, MT seeks a Patient Access Coordinator to be the friendly first point of contact for patients and visitors, ensuring smooth check-in and appointment flow. This in-office role supports telehealth and onboarding while upholding HIPAA standards.

The position requires strong customer service, clear communication, and proficiency with EHR systems to verify insurance and obtain prior authorizations, maintaining accurate records.