Patient Access Scheduler & Registration Liaison

Intermountain Healthcare Inc.; Provo (UT); On-site; USD 28,000 - 43,000; Part time

Benefits offered by this job

Benefits Eligible

Flexible 2-day schedule

Job summary

Intermountain Health Utah Valley Hospital in Provo, UT, is seeking a part‑time Enhanced Scheduler to register and schedule patients system‑wide. This role emphasizes a single point of contact for scheduling and eligibility review, with a focus on patient experience and streamlined coordination across service lines.

The position involves scheduling at multiple locations, verifying demographics and insurance, and discussing financial options with patients.

Qualifications

• Demonstrated excellent communication and interpersonal skills.
• Experience managing multiple tasks or priorities.
• Demonstrated working knowledge of word processing, spreadsheet, email, and calendaring programs.
• Demonstrated typing proficiency.
• Demonstrated ability to work effectively in time sensitive situations.
• Demonstrated independent and critical decision making skills.

Responsibilities

• Interacts with customer to gather and verify needed registration and scheduling information.
• Accurately inputs patient demographic, insurance, and essential scheduling and admission information into the appropriate database.
• Holds financial discussion with patient or representative including insurance benefits, cost estimation, and financial assistance needs.
• Provides customers with information concerning examination content and pre‑examination instructions.
• Coordinates appointments for patients between multiple locations in the system.
• May lead, mentor, and/or train new employees.

Skills

Excellent communication

Interpersonal skills

Multitasking

Time management

Independent decision making

Typing proficiency

Tools

Microsoft Word

Microsoft Excel

Email client

Calendar app

Job description

Intermountain Health Utah Valley Hospital in Provo, UT, is seeking a part‑time Enhanced Scheduler to register and schedule patients system‑wide. This role emphasizes a single point of contact for scheduling and eligibility review, with a focus on patient experience and streamlined coordination across service lines.

The position involves scheduling at multiple locations, verifying demographics and insurance, and discussing financial options with patients.