Patient Access & Care Coordination Scheduler

Intermountain Healthcare Inc.; Salt Lake City (UT); On-site; USD 28,000 - 43,000; Full time

Job summary

Intermountain Healthcare Inc. is seeking an Enhanced Scheduler to register and schedule patients system-wide, delivering a streamlined, one-call patient experience.

The role analyzes insurance benefits, costs, and payment options while gathering complete demographic, clinical, and prep information for scheduling and admission. The position also serves as a liaison between physician offices and facility departments, coordinating appointments across multiple locations and maintaining accurate

Qualifications

• Excellent communication and interpersonal skills.
• Experience managing multiple tasks or priorities.
• Demonstrated working knowledge of word processing, spreadsheet, email, and calendaring programs.
• Demonstrated typing proficiency.
• Demonstrated ability to work effectively in time sensitive situations.
• Demonstrated independent and critical decision making skills.

Responsibilities

• Verifies EMPI link accuracy and reports possible compromised records or identity theft.
• Interacts with customers to gather and verify registration and scheduling information.
• Inputs patient demographic, insurance, and scheduling data into the database for billing and reporting.
• Explains regulatory documents and ensures compliance.
• Discusses insurance benefits, costs, and financial obligations with patient or representative.
• Communicates billing process information and tracks relevant statistics.

Skills

Communication skills

Multitasking

Time management

Typing proficiency

Independent decision making

Interpersonal skills

Job description

Intermountain Healthcare Inc. is seeking an Enhanced Scheduler to register and schedule patients system-wide, delivering a streamlined, one-call patient experience.

The role analyzes insurance benefits, costs, and payment options while gathering complete demographic, clinical, and prep information for scheduling and admission. The position also serves as a liaison between physician offices and facility departments, coordinating appointments across multiple locations and maintaining accurate