Patient Access Scheduler: Multi-Clinic Care Coordination

geisinger; Danville (PA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Full benefits starting day one

Tuition reimbursement up to $5,000 per

401(k) with Geisinger contributions

Generous PTO accrual

Wellness program MyHealth Rewards

Job summary

Geisinger Cancer Center Knapper Clinic in Danville, PA is seeking an appointment scheduling specialist. You will match physician-specific guidelines with patient preferences, collect basic registration and insurance details, and support multi-channel communication among patients, physicians, and staff.

The role emphasizes HIPAA-compliant data handling, accurate scheduling, and timely patient service across multiple sites using advanced communication skills.

Qualifications

• High School Diploma or GED required.
• Associate's Degree in Business Administration/Management preferred.
• Minimum 1 year related work experience required.
• Strong communication and computer literacy.

Responsibilities

• Schedules patient appointments system wide for providers including specialty and ancillary services.
• Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.
• Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely payment while scheduling appointments.
• Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with physician guidelines to provide the first available appointment.
• Processes requests for referrals and obtains referrals for physician offices as required.
• Answers patient and referring physician questions pertaining to appointment status.
• Coordinates the hold and release of template slots for requests within weeks.
• Facilitates and ensures physician-to-physician or department contact.

Skills

Communication

Computer Literacy

Customer Service

Education

Associate's Degree in Business Administration/Management (Preferred)

Job description

Geisinger Cancer Center Knapper Clinic in Danville, PA is seeking an appointment scheduling specialist. You will match physician-specific guidelines with patient preferences, collect basic registration and insurance details, and support multi-channel communication among patients, physicians, and staff.

The role emphasizes HIPAA-compliant data handling, accurate scheduling, and timely patient service across multiple sites using advanced communication skills.