Patient Access & Scheduling Specialist

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Full benefits starting day one

401(k) plan with Geisinger contributed

Generous PTO

Tuition reimbursement up to $5000/year

Wellness program

Job summary

Geisinger is seeking a front-line office professional to support the department. You will greet and register patients, assist with check-out, and schedule follow-up appointments in a fast-paced clinic.

Responsibilities include verifying demographics, processing insurance responses, communicating financial obligations, and ensuring HIPAA privacy. You will help maintain accurate records and smooth patient flow, contributing to high-quality patient care at Geisinger.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.

Responsibilities

• Check in patients for appointments and verify demographics.
• Explain insurance responses and assign primary, secondary, and tertiary insurance as needed.
• Communicate financial obligations and collect fees at time of service.
• Schedule follow-up appointments including specialty or ancillary services.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Front desk duties

Patient check-in

Demographics verification

HIPAA compliance

Education

High School Diploma or GED

Job description

Geisinger is seeking a front-line office professional to support the department. You will greet and register patients, assist with check-out, and schedule follow-up appointments in a fast-paced clinic.

Responsibilities include verifying demographics, processing insurance responses, communicating financial obligations, and ensuring HIPAA privacy. You will help maintain accurate records and smooth patient flow, contributing to high-quality patient care at Geisinger.