Patient Access Scheduler - Medical Office

US Oncology Network-wide Career Opportunities; Columbia (MD); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus $2,000

Job summary

Maryland Oncology Hematology is seeking an organized front desk scheduler to support patient access and smooth clinic operations in a fast-paced environment.

You will handle appointment scheduling, insurance verifications, and basic financial counseling while maintaining patient confidentiality and high service standards. This role offers on-site work in Maryland with room for growth within the practice.

Qualifications

• High school diploma or equivalent required.
• 0–3 years of experience in a medical office preferred.
• Knowledge of medical terminology and coding a plus.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answer all incoming calls and route to appropriate personnel.
• Schedule new and returning patients per physician guidelines.
• Enter insurance authorizations and referrals in EMR.
• Collect co-pays and other payments at visit.
• Maintain scheduling templates and call coverage.

Skills

Communication skills

Medical terminology

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Maryland Oncology Hematology is seeking an organized front desk scheduler to support patient access and smooth clinic operations in a fast-paced environment.

You will handle appointment scheduling, insurance verifications, and basic financial counseling while maintaining patient confidentiality and high service standards. This role offers on-site work in Maryland with room for growth within the practice.