Patient Access Scheduler & Intake Specialist

SilkRoad; New York (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health’s NYU Grossman School of Medicine in Brooklyn seeks a Secretary I-Intake/Scheduler to manage front-end operations, greet patients, schedule visits, and handle administrative duties with professionalism.

The role requires strong organizational skills, excellent communication, and knowledge of scheduling workflows. The incumbent will support patient access, coordinate with physicians and staff, and uphold HIPAA and service standards in a fast-paced environment.

Qualifications

• High School Diploma required.
• Strong organizational and communication skills essential.
• Familiarity with scheduling workflows and patient access processes.

Responsibilities

• Greets patients and answers calls; schedules appointments and manages waitlists.
• Obtains authorizations and routes messages to appropriate contacts.
• Maintains and updates patient calendars and EPIC-related tasks.

Skills

Front-desk coordination

Education

High School Diploma

Job description

NYU Langone Health’s NYU Grossman School of Medicine in Brooklyn seeks a Secretary I-Intake/Scheduler to manage front-end operations, greet patients, schedule visits, and handle administrative duties with professionalism.

The role requires strong organizational skills, excellent communication, and knowledge of scheduling workflows. The incumbent will support patient access, coordinate with physicians and staff, and uphold HIPAA and service standards in a fast-paced environment.