Patient Access Scheduler I — Orthopedics

Florida Orthopaedic Institute; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career growth

Job security

Job summary

Florida Orthopaedic Institute is seeking a Patient Access Representative I - Scheduling to gather patient demographics, benefits, and referral information in a call center setting. You will schedule appointments according to need and physician protocol, ensuring accuracy and compliance.

The role emphasizes strong customer service, effective communication, and the ability to multitask in a fast-paced environment while using Windows-based systems.

Qualifications

• High school diploma required.
• 1+ year of healthcare experience preferred.
• Registration, scheduling and benefits knowledge is helpful.
• Excellent customer service and communication skills.
• Detail oriented with strong accuracy.
• Able to multi-task and manage high call volumes.
• Working knowledge of Windows-based computers and typing.

Responsibilities

• Register new patients in the system with demographics and insurance details and referrals.
• Handle scheduling requests per physician and authorization protocols.
• Ensure compliance with company plans, policies and procedures.
• All other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Typing

Windows OS

Education

High school diploma

Job description

Florida Orthopaedic Institute is seeking a Patient Access Representative I - Scheduling to gather patient demographics, benefits, and referral information in a call center setting. You will schedule appointments according to need and physician protocol, ensuring accuracy and compliance.

The role emphasizes strong customer service, effective communication, and the ability to multitask in a fast-paced environment while using Windows-based systems.