Patient Access Scheduler – Orthopedic Care Team

Floridaortho; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Orthopaedic Institute is hiring a Patient Access Representative for scheduling in Clearwater, FL. The role involves greeting patients, registering demographics and insurance, and coordinating appointments with physicians.

The candidate should have a high school diploma, at least 2 years in a medical setting, and strong customer service and communication skills. A fast-paced environment experience is a plus. On-site, full-time position with room for growth.

Qualifications

• High School Diploma.
• 2 years experience in a medical environment.
• Excellent customer service and communication skills.
• Able to multi-task and handle high volume of calls.

Responsibilities

• Register all new patients in the computer system by obtaining patient demographics and insurance information.
• Schedule appointments according to patient need and physician protocol.
• Handle requests for add-on appointments immediately according to physician protocols.
• Update established patients' insurance as needed.
• Verify all established patients' personal information & insurance information as needed.
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute.
• All other duties as assigned.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma

Job description

Florida Orthopaedic Institute is hiring a Patient Access Representative for scheduling in Clearwater, FL. The role involves greeting patients, registering demographics and insurance, and coordinating appointments with physicians.

The candidate should have a high school diploma, at least 2 years in a medical setting, and strong customer service and communication skills. A fast-paced environment experience is a plus. On-site, full-time position with room for growth.