Patient Access Scheduler I - Day Shift (Call Center)

Atlantic Health; Morristown (NJ); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition Assistance

On-site childcare

Job summary

Atlantic Medical Group in Morristown, NJ is seeking a Scheduler I to manage a high-volume call center and coordinate patient access across multiple locations. The role includes scheduling appointments, verifying insurance and collecting registration data to expedite check-ins.

You will triage referrals and communicate status to patients and providers in a fast-paced environment. Qualified candidates have a HS Diploma and 1–3 years in a medical front office or contact center setting.

Qualifications

• HS Diploma or equivalent required.
• 1-3 years of prior experience in contact center space or front facing medical office space preferred.

Responsibilities

• Handle high-volume inbound and outbound inquiries to schedule appointments.
• Verify insurance eligibility and collect accurate patient registration data.
• Promote patient portal usage and communicate appointment details at scheduling.

Education

HS Diploma or equivalent

Tools

Epic Systems

Job description

Atlantic Medical Group in Morristown, NJ is seeking a Scheduler I to manage a high-volume call center and coordinate patient access across multiple locations. The role includes scheduling appointments, verifying insurance and collecting registration data to expedite check-ins.

You will triage referrals and communicate status to patients and providers in a fast-paced environment. Qualified candidates have a HS Diploma and 1–3 years in a medical front office or contact center setting.