Patient Access & Scheduling Secretary

NYU Langone; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health is seeking a Secretary I-Intake/Scheduler to perform front-end administrative tasks supporting practice operations, including greeting patients, answering calls, and scheduling appointments.

The role emphasizes high-quality patient service, accurate documentation, and coordination with clinicians. A high school diploma is required, with strong organizational and communication skills highly valued.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal/written communication skills.
• Strong customer service orientation.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed; answers calls and takes messages.
• Prepares standard letters and forms; handles faxes and mail.
• Assists with patient access activities and greets patients.
• Maintains patient confidentiality and HIPAA compliance.

Job description

NYU Langone Health is seeking a Secretary I-Intake/Scheduler to perform front-end administrative tasks supporting practice operations, including greeting patients, answering calls, and scheduling appointments.

The role emphasizes high-quality patient service, accurate documentation, and coordination with clinicians. A high school diploma is required, with strong organizational and communication skills highly valued.