Patient Access Scheduler – Fast-Paced Healthcare

Baptist Health; Florida; On-site; USD 24,000 - 31,000; Full time

Job summary

Baptist Health is seeking a Patient Access Specialist to schedule patient appointments (diagnostic, surgical, therapy, physician office visits) and verify demographics and insurance information. The role requires data entry in a scheduling system and a call center environment, with a focus on meeting quality metrics and delivering compassionate service.

The incumbent should have a High School diploma or equivalent, pass the Patient Access training, and be able to work in a fast-paced setting.

Qualifications

• High School diploma or equivalent required.
• Pass Patient Access training course.
• Ability to work in high-volume, fast-paced environment.
• Accurate typing and basic math skills.
• Knowledge of HIPAA, AHCA, EMTALA, Medicare guidelines.

Responsibilities

• Schedule patient appointments (diagnostic, surgical, therapy, physician office visits and other procedures).
• Verify demographics and insurance information; register patients.
• Enter data into scheduling system; work in a call center style environment.
• Meet individual quality metrics while delivering professional, compassionate service.

Skills

Customer service

Interpersonal skills

Communication

Detail oriented

Team player

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

EMR systems

Microsoft Office

Data entry

Job description

Baptist Health is seeking a Patient Access Specialist to schedule patient appointments (diagnostic, surgical, therapy, physician office visits) and verify demographics and insurance information. The role requires data entry in a scheduling system and a call center environment, with a focus on meeting quality metrics and delivering compassionate service.

The incumbent should have a High School diploma or equivalent, pass the Patient Access training, and be able to work in a fast-paced setting.