Patient Access Scheduler - Fast-Paced Care

Saint Francis Hospital, Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Saint Francis Hospital, Inc. is seeking a Patient Access Scheduler to ensure timely, accurate scheduling of assigned areas. The role operates full-time, typically Monday–Friday, 8:30am–5pm, with a focus on minimizing delays and coordinating related services.

The candidate should have a High School Diploma or GED and 1–2 years of related experience, plus strong communication and knowledge of insurance plans and medical terminology.

Qualifications

• Excellent communication, telephone, and customer relations and organizational skills.
• Ability to work in a fast-paced environment.
• Working knowledge of hospital diagnostic departments.
• Working understanding of insurance plans.
• Medical terminology required.
• Working knowledge of basic business office equipment.
• Ability to perform telephone activities concurrent with computer activities.

Responsibilities

• Promotes efficiency of the area(s) assigned through accurate scheduling.
• Schedules based on resource availability and reducing delays in services.
• Coordinates scheduling for related services needed/required.
• Accepts and prioritizes incoming phone calls.
• Triages information for urgent procedure requests.
• Notifies appropriate personnel of scheduling changes/cancellations.
• Provides instructions as directed by clinical staff.
• Obtains all necessary information as defined by the department.
• Schedules correct procedures and enters orders accurately into the system.
• Meets productivity standards.
• Adds other duties and projects as assigned.

Skills

Communication Skills

Customer Service

Telephone Skills

Organizational Skills

Medical Terminology

Insurance Knowledge

Education

High School Diploma or GED

Job description

Saint Francis Hospital, Inc. is seeking a Patient Access Scheduler to ensure timely, accurate scheduling of assigned areas. The role operates full-time, typically Monday–Friday, 8:30am–5pm, with a focus on minimizing delays and coordinating related services.

The candidate should have a High School Diploma or GED and 1–2 years of related experience, plus strong communication and knowledge of insurance plans and medical terminology.