Patient Access Scheduler - Day Shift, Coordinate Care

Trinity Health Of New England; Hartford (CT); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

40 Hours per Week

1st shift (Days)

Rotating half-day Saturday

Benefits and Health Insurance Coverage

Job summary

Saint Francis Hospital in Hartford, CT seeks a Central Scheduler to manage outpatient diagnostic testing appointments, assist with billing for reimbursement, and support outpatient registration. You will interview patients, collect documentation, and handle routine office tasks with a focus on accuracy and patient service.

The role requires strong clerical skills, customer service experience, and knowledge of medical terminology.

Qualifications

• High School Diploma or equivalent required
• 2 years clerical experience in a medical field preferred
• Minimum of 6 months customer service experience required
• Knowledge of medical terminology preferred

Responsibilities

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
• Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
• Answer telephones and direct calls to appropriate staff

Skills

Clerical experience

Customer service

Medical terminology knowledge

Data entry

Education

High School Diploma or equivalent

Job description

Saint Francis Hospital in Hartford, CT seeks a Central Scheduler to manage outpatient diagnostic testing appointments, assist with billing for reimbursement, and support outpatient registration. You will interview patients, collect documentation, and handle routine office tasks with a focus on accuracy and patient service.

The role requires strong clerical skills, customer service experience, and knowledge of medical terminology.