Patient Access Scheduler: Diagnostic Testing & Registration

IHA; Hartford (CT); On-site; USD 42,000 - 48,000; Full time

Job summary

Saint Francis Hospital is seeking a Central Scheduler to coordinate outpatient diagnostic testing and assist with related registration and billing tasks. The role reports to the Manager Patient Access and involves ensuring patients receive testing instructions and complete required forms.

The position requires prior clerical experience in healthcare, strong customer service, and familiarity with medical terminology. Work is on a full-time, day-shift basis with standard benefits.

Qualifications

• High School Diploma or equivalent required.
• 2 years clerical experience in a medical field preferred.
• Minimum of 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients.
• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms.
• Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications.
• Answer telephones and direct calls to appropriate staff.

Skills

Clerical experience (medical)

Customer service

Medical terminology knowledge

Education

High School Diploma or equivalent

Job description

Saint Francis Hospital is seeking a Central Scheduler to coordinate outpatient diagnostic testing and assist with related registration and billing tasks. The role reports to the Manager Patient Access and involves ensuring patients receive testing instructions and complete required forms.

The position requires prior clerical experience in healthcare, strong customer service, and familiarity with medical terminology. Work is on a full-time, day-shift basis with standard benefits.