Patient Access Coordinator: Insurance & Registration

Sky-Lakes-Medical-Center; Klamath Falls (OR); On-site; USD 26,000 - 39,000; Part time

Job summary

Sky-Lakes-Medical-Center is hiring an Emergency Access Rep - Patient Access on-site for supplemental varying shifts. The role focuses on obtaining and verifying insurance information, accurate charting, and coordinating patient paperwork in a fast-paced environment.

Ideal candidates will have strong typing (50 wpm), data entry, excellent communication, and the ability to multitask while prioritizing detail. Moderate physical demands and teamwork are required.

Qualifications

• Required: Typing, word processing or data entry skills at 50 wpm; Excellent spelling, math and problem-solving skills; Filing skills; telephone skills; data entry: Ability to work independently and with co-workers as well as communicate effectively with patients and professionals; and Ability to prioritize, organize, and attend to detail.
• Preferred: Medical terminology; Medical or Clerical experience.

Responsibilities

• Obtaining and Verifying Insurance Information: Obtaining and accurately verifying insurance and billing information for all types of insurance.
• Auditing for Completeness and Accuracy: Self-auditing and reviewing charts/registrations daily for completeness maintaining high accuracy levels (>95%).
• Preparation of Patient Identification and Paperwork: Preparing identification bracelets and paperwork used during patient care and routing it appropriately in a timely manner.
• Effective Communication: Communicating effectively in person and on the telephone with various personality types.
• Stress and Decision Handling: Handling stress, working under pressure, and making decisions effectively.
• Training and Orientation of New Staff: Assisting in the training and orientation of new employees within the department.
• Participation in Meetings and Organizational Goals: Participating in departmental meetings, discussions, and supporting the organization’s mission, vision, values, and strategic plan.
• Competence in Core Job Functions: Demonstrating competence in job responsibilities through proficiency testing, skill demonstration, and adherence to organizational standards.
• Staff and Patient Interaction: Addressing patient, family, and visitor needs while ensuring resolution of concerns by contacting the appropriate department.
• Time Management and Organization: Prioritizing work, organizing tasks efficiently, and attending to detail.
• Department Specific Duties: Assists the Emergency Department staff when needed: Assists with patient wayfinding and supports Nursing staff both in the patient rooms and the lobby; Assists the Communication Center staff when needed: Performs routine, emergency and code paging according to established procedures; Monitors hospital environmental system alarms and security systems and notifies responsible department for corrective action.
• Meet Age/Cultural/Spiritual/Physical Patient Needs: While performing job tasks, demonstrates awareness of age-specific practices of the patient(s).
• While performing job tasks, demonstrates awareness of cultural and spiritual practices of the patient(s).
• While performing job tasks, demonstrates awareness of the functional status and physical needs of our patient(s).
• Performs other duties as assigned.

Skills

Typing

Data entry

Telephone skills

Communication

Prioritization

Attention to detail

Job description

Sky-Lakes-Medical-Center is hiring an Emergency Access Rep - Patient Access on-site for supplemental varying shifts. The role focuses on obtaining and verifying insurance information, accurate charting, and coordinating patient paperwork in a fast-paced environment.

Ideal candidates will have strong typing (50 wpm), data entry, excellent communication, and the ability to multitask while prioritizing detail. Moderate physical demands and teamwork are required.