Patient Access Scheduler

The US Oncology Network; Hackensack (NJ); On-site; USD 21,463 - 28,929; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Wellness program

HSA/FSA

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program (EAP)

PTO and holidays

Tuition discounts

Job summary

The US Oncology Network is seeking a Scheduling Coordinator in Hackensack, NJ to manage patient appointments and tests, handle incoming calls, and coordinate with clinic staff. You will ensure accurate scheduling and clear communication to patients and providers.

Responsibilities include coordinating referrals, collecting co-pays, and maintaining the front office workflow while protecting patient confidentiality and supporting the care teams.

Qualifications

• High school diploma or equivalent required; minimum three years office experience, preferably in a medical office setting.
• Excellent written and verbal communication skills; proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Knowledge of medical terminology and coding is preferred.

Responsibilities

• Answers all incoming calls, assesses callers’ needs, directs to appropriate personnel; pages clinic staff as needed.
• Efficiently schedules new and returning patients and referrals; sets up patient records with appropriate documentation.
• Obtains and enters referrals, authorizations, and related correspondence into EMR.
• Collects co-pays, deductibles, and other out-of-pocket amounts at time of visit.
• Maintains front office scheduling templates and coordination with physicians’ schedules.
• May schedule outpatient tests/surgeries and coordinate with departments as required.
• Ensures patient confidentiality and supports the front office team.

Skills

Communication

Microsoft Office

Medical terminology

Office experience

Education

High School Diploma

Tools

EMR system

Job description

The US Oncology Network is seeking a Scheduling Coordinator in Hackensack, NJ to manage patient appointments and tests, handle incoming calls, and coordinate with clinic staff. You will ensure accurate scheduling and clear communication to patients and providers.

Responsibilities include coordinating referrals, collecting co-pays, and maintaining the front office workflow while protecting patient confidentiality and supporting the care teams.