Patient Access & Scheduling Specialist

US Oncology Inc.; Hackensack (NJ); On-site; USD 21,463 - 28,929; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Wellness program

Health savings account

401(k) retirement plan

Life insurance

Disability insurance

EAP

PTO and holidays

Tuition discounts

Job summary

RCCA in Hackensack, NJ is seeking a Scheduling Coordinator to manage patient appointments and tests, handle incoming calls, and direct inquiries to the appropriate staff. You will schedule new and returning patients, coordinate referrals, and assist with billing tasks as needed.

Responsibilities include maintaining accurate records in the EMR, communicating with physicians and clinic personnel, protecting patient confidentiality, and supporting overall front-office efficiency.

Qualifications

• High school diploma or equivalent.
• Minimum three years office experience, preferably in a medical office.
• Knowledge of medical terminology and coding.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming calls and directs to the appropriate personnel.
• Schedules new, referred, and returning patients according to physician guidelines.
• Enters referrals and authorizations in EMR and patient charts.
• Collects co-pays and other out-of-pocket amounts at visit.
• Maintains scheduling templates and coordinates with clinic staff.

Skills

Office experience

Medical terminology

Coding knowledge

Communication skills

Microsoft Office

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

RCCA in Hackensack, NJ is seeking a Scheduling Coordinator to manage patient appointments and tests, handle incoming calls, and direct inquiries to the appropriate staff. You will schedule new and returning patients, coordinate referrals, and assist with billing tasks as needed.

Responsibilities include maintaining accurate records in the EMR, communicating with physicians and clinic personnel, protecting patient confidentiality, and supporting overall front-office efficiency.