Patient Access & Revenue Specialist

BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group; Providence (RI); Sur place; USD 25 000 - 41 000; Plein temps

Résumé du poste

The BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group in Providence, RI is seeking a Patient Service Representative to support front-desk operations and patient billing processes.

Responsibilities include greeting patients, registering and check-in, answering phones, scheduling appointments, obtaining referrals and authorizations, processing forms, and assisting with discharge procedures, while upholding the organization’s values of compassion and excellence.

Qualifications

• Two years experience in a physician’s medical office practice.
• Proficient in English language and appointment scheduling.
• Familiarity with medical office procedures and medical terminology.
• Excellent interpersonal and communication skills.

Responsabilités

• Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed.
• Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc.
• Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame.
• Provides clerical support for the practice.
• Orients and serves as a resource to new employees regarding department policies and procedures.
• Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives.
• Protects and preserves the patient’s right to privacy and confidentiality.
• Travel to satellite offices to perform duties may be required.
• Performs other related duties as required.

Connaissances

Interpersonal skills

English proficient

Appointment scheduling

Outils

Appointment scheduling software

Description du poste

The BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group in Providence, RI is seeking a Patient Service Representative to support front-desk operations and patient billing processes.

Responsibilities include greeting patients, registering and check-in, answering phones, scheduling appointments, obtaining referrals and authorizations, processing forms, and assisting with discharge procedures, while upholding the organization’s values of compassion and excellence.