Patient Access & Revenue Cycle Specialist

Ascension Wisconsin Hospital; Menomonee Falls (WI); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

Emerus is seeking a Patient Access Specialist to act as a liaison among patients, payers, and the care team. You will collect demographic data, verify insurance, and help maximize hospital reimbursement while delivering excellent customer service.

Responsibilities include checking in patients, obtaining consents, and ensuring proper data entry for billing. Experience in patient registration and insurance verification is preferred; Spanish proficiency is a plus in certain markets.

Formación

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in healthcare preferred.
• Emergency Department registration experience preferred.
• Knowledge of insurance plans (HMO, PPO, POS, Medicare, Medicaid) required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Working knowledge of MS Office (Word, Excel, Outlook) preferred.
• English fluency required; Spanish proficiency in some markets.

Responsabilidades

• Maintain EMTALA, DNV, HIPAA compliance and hospital regulations.
• Provide excellent customer service and build relationships with customers.
• Identify and triage patients upon arrival to the hospital.
• Answer phones professionally and relay messages to medical staff.
• Obtain signatures on required forms and consents.
• Enter complete demographic information for accounts to support revenue cycle.
• Verify insurance benefits and correct payor/plan in the system.
• Obtain insurance authorizations as needed.
• Pursue collections at the time of service to improve reimbursement.
• Scan registration and clinical documents into the system.

Conocimientos

Customer service

MS Office

English fluency

Bilingual Spanish

Medical terminology

Educación

High School Diploma or GED

Herramientas

MS Word

MS Excel

MS Outlook

Descripción del empleo

Emerus is seeking a Patient Access Specialist to act as a liaison among patients, payers, and the care team. You will collect demographic data, verify insurance, and help maximize hospital reimbursement while delivering excellent customer service.

Responsibilities include checking in patients, obtaining consents, and ensuring proper data entry for billing. Experience in patient registration and insurance verification is preferred; Spanish proficiency is a plus in certain markets.