Patient Access & Revenue Cycle Liaison

Emerus Holdings, Inc.; San Antonio (TX); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

Emerus Holdings, Inc. is seeking a Patient Access Specialist to join our Zarzamora facility in San Antonio. This part-time role runs day shifts including weekends, supporting patient registration and billing processes to maximize hospital reimbursement.

You will verify demographics, insurance coverage, and collect out-of-pocket responsibilities, while delivering compassionate customer service and accurate data entry in the revenue cycle.

Formación

• High School Diploma or GED is required.
• 2 years of patient registration and insurance verification experience preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors is required.
• Basic understanding of medical terminology.
• Fluency in English; bilingual English/Spanish preferred in some markets.

Responsabilidades

• Maintain compliance with EMTALA, DNV, HIPAA and related regulations applicable to the Admissions settings and in handling of Medical Records.
• Provide excellent customer service and build relationships at all times.
• Identify and triage patients upon arrival to protect patient safety.
• Answer telephone in a professional and courteous manner and relay messages to staff.
• Provide and obtain signatures on required forms and consents.
• Obtain, verify, and enter complete and accurate demographic information to facilitate revenue cycle processing.
• Verify insurance benefits and ensure correct payor and plan are entered.
• Obtain insurance authorizations as required by plans.
• Maximize collection efficiency by pursuing collections at the time of service.
• Scan registration and clinical docs into the system and maintain records.
• Assist with coordinating patient transfers between hospitals.
• Respond to medical record requests from patients/physicians/hospitals.
• Maintain cash drawer according to policies.
• Maintain logs of patients, payments, transfers and admissions.
• Maintain visitor/vendor log.

Conocimientos

Customer service

MS Office

Bilingual English/Spanish

Communication

Attention to detail

Educación

High School Diploma or GED

Herramientas

MS Word

MS Excel

Outlook

Descripción del empleo

Emerus Holdings, Inc. is seeking a Patient Access Specialist to join our Zarzamora facility in San Antonio. This part-time role runs day shifts including weekends, supporting patient registration and billing processes to maximize hospital reimbursement.

You will verify demographics, insurance coverage, and collect out-of-pocket responsibilities, while delivering compassionate customer service and accurate data entry in the revenue cycle.