Patient Access & Insurance Verification Specialist

Emerus; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Emerus is seeking a Part-time Patient Access Specialist at our Zarzamora location to serve as a liaison between patients, payers, and the health-care team. You will verify demographics, secure financial responsibility, and help maximize hospital reimbursement.

The role emphasizes accurate data entry, ensuring correct insurance information, and protecting patient safety on arrival. Prior ED registration experience is a plus; EMTALA/HIPAA compliance is essential.

Qualifications

• High School Diploma or GED, required.
• 2 years of patient registration and insurance verification experience in a health care setting, preferred.
• Emergency Department registration experience, strongly preferred.

Responsibilities

• Maintain EMTALA, DNV, HIPAA and other regulations in Admissions and Medical Records.
• Provide excellent customer service and build quality relationships with customers.
• Identify and triage patients upon arrival to ensure safety.
• Answer phone calls professionally and relay messages to medical staff.
• Obtain signatures on forms and consents.
• Enter complete and accurate demographic information to facilitate revenue cycle processing.
• Verify insurance benefits for all plans and confirm payor and plan in patient accounting system.
• Obtain insurance authorizations as required by plans.
• Pursue collections at time of service in a customer-friendly manner.
• Scan registration and clinical documents into the system and maintain medical records.
• Assist in coordinating patient transfers between hospitals.
• Respond to medical record requests from patients, physicians, and hospitals.
• Maintain cash drawer and log of patients, payments, transfers, and admissions.
• Maintain visitor/vendor log.

Skills

Customer service

Communication

Demographic data entry

Insurance verification

Education

High School Diploma or GED

Tools

Patient accounting system

Document scanning

Job description

Emerus is seeking a Part-time Patient Access Specialist at our Zarzamora location to serve as a liaison between patients, payers, and the health-care team. You will verify demographics, secure financial responsibility, and help maximize hospital reimbursement.

The role emphasizes accurate data entry, ensuring correct insurance information, and protecting patient safety on arrival. Prior ED registration experience is a plus; EMTALA/HIPAA compliance is essential.