Bilingual Patient Access & Revenue Liaison (Day PRN)

Emerus Holdings, Inc.; Von Ormy (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Emerus Holdings, Inc. is seeking a Patient Access Specialist for the Zarzamora area. This PRN, day-shift role supports patient tracking, demographic verification and upfront collections to maximize hospital reimbursement.

You will engage with patients and families, verify insurance and assist with medical record handling, ensuring accuracy and compliance. Bilingual English/Spanish is a plus in applicable markets.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors required.
• Position requires fluency in English; bilingual in English & Spanish is a plus for certain markets.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all applicable regulations in Admissions and Medical Records handling.
• Provide excellent customer service and build quality relationships with patients and families.
• Identify and triage patients upon arrival to ensure patient safety.
• Answer phones professionally and relay messages to staff.
• Obtain signatures on required forms and consents.
• Enter accurate demographic information to facilitate revenue cycle processing.
• Verify insurance benefits and confirm payor/plan details in the system.
• Obtain necessary insurance authorizations as required.
• Assist with collections at the point of service in a courteous manner.
• Scan registration and clinical documents into the system.
• Coordinate transfers between hospitals when needed.
• Respond to medical record requests from patients, physicians and hospitals.
• Maintain cash drawer per policy and log all payments and admissions.
• Maintain visitor/vendor log and ensure a clean working environment.

Skills

Customer service

MS Office

Communication skills

English fluency

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Emerus Holdings, Inc. is seeking a Patient Access Specialist for the Zarzamora area. This PRN, day-shift role supports patient tracking, demographic verification and upfront collections to maximize hospital reimbursement.

You will engage with patients and families, verify insurance and assist with medical record handling, ensuring accuracy and compliance. Bilingual English/Spanish is a plus in applicable markets.