Patient Access & Revenue Cycle Specialist

Emerus Holdings, Inc.; San Antonio (TX); On-site; USD 22,000 - 33,000; Part time

Job summary

Emerus Holdings, Inc. is seeking a Patient Access Specialist for day shift (7a-7p) in Zarzamora. The role focuses on collecting demographic data, verifying insurance, and securing payments to maximize hospital reimbursement.

Responsibilities include addressing patient needs with excellent service, protecting patient safety during triage, and coordinating with care teams. Prior experience in patient access and ED registration is preferred, with MS Office proficiency and English fluency required.

Qualifications

• High School Diploma or GED required.
• 2 years patient registration and insurance verification in a healthcare setting preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors.
• Basic understanding of medical terminology.
• Excellent customer service and communication skills.
• Proficiency with MS Office; English fluency required; Spanish beneficial in some markets.

Responsibilities

• Serve as liaison between patient/family, payers, and hospital staff to secure reimbursement.
• Obtain and verify complete demographic information for accounts.
• Verify insurance benefits and confirm correct payor and plan in system.
• Obtain insurance authorizations as required by plans.
• Maximize collection efficiency at time of service in a courteous manner.
• Scan and file registration and clinical documents into system.
• Coordinate transfers between hospitals when needed.
• Respond to medical record requests from patients, physicians and hospitals.
• Maintain cash drawer and log patient payments, transfers and admissions.

Skills

Patient registration

Insurance verification

Customer service

MS Office

English fluency

Spanish language

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus Holdings, Inc. is seeking a Patient Access Specialist for day shift (7a-7p) in Zarzamora. The role focuses on collecting demographic data, verifying insurance, and securing payments to maximize hospital reimbursement.

Responsibilities include addressing patient needs with excellent service, protecting patient safety during triage, and coordinating with care teams. Prior experience in patient access and ED registration is preferred, with MS Office proficiency and English fluency required.