Patient Access & Billing Liaison (Day Part-Time)

Emerus Holdings, Inc.; Von Ormy (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Emerus Holdings, Inc. is seeking a Part-time Patient Access Specialist to serve as a liaison between patients, families, payers, and the Patient Financial Services team at our Zarzamora facility. You will verify demographics, secure out-of-pocket payments, and help maximize hospital reimbursement.

You will maintain compliant admissions procedures, provide excellent customer service, and assist with registration, scheduling, and basic medical records tasks in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED, required.
• 2 years of patient registration and insurance verification experience in a health care setting, preferred.
• Emergency Department registration experience, strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Basic understanding of medical terminology.
• Excellent customer service.
• Fluency in English; Spanish is required in some markets.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and regulations in Admissions and Medical Records.
• Provide excellent customer service and build quality relationships.
• Protect patient safety by proper identification and triage upon arrival.
• Answer telephone in a professional manner and relay messages to staff.
• Provide and obtain signatures on required forms and consents.
• Enter complete demographic information to facilitate revenue cycle processing.
• Verify insurance benefits and correct payor/plan in the patient accounting system.
• Obtain insurance authorizations as required by plans.
• Pursue collections at the time of service in a customer-service oriented fashion.
• Scan registrations and medical records; maintain documents.
• Assist with patient transfers and respond to medical record requests.
• Maintain cash drawer and log patient activity and admissions.
• Maintain visitor/vendor log and front desk area; assist medical staff as needed.

Skills

Customer service

English fluency

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus Holdings, Inc. is seeking a Part-time Patient Access Specialist to serve as a liaison between patients, families, payers, and the Patient Financial Services team at our Zarzamora facility. You will verify demographics, secure out-of-pocket payments, and help maximize hospital reimbursement.

You will maintain compliant admissions procedures, provide excellent customer service, and assist with registration, scheduling, and basic medical records tasks in a fast-paced hospital setting.