Patient Access & Revenue Cycle Leader

Southwoods Health; Boardman (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Southwoods Health in Boardman, OH is seeking an experienced Patient Access Manager to lead Registration, Financial Clearance, and Authorization teams within our front-end revenue cycle. You will design efficient workflows, establish performance benchmarks, and foster a culture of accountability and service excellence to ensure compliant, streamlined patient access processes.

The role requires a Bachelor's degree or equivalent experience, leadership ability, and a focus on collaboration with

Qualifications

• Bachelor's Degree in Business Administration, Healthcare Management, or related field OR 5+ years of progressive patient access/revenue cycle experience.
• CRCR designation is highly preferred.
• Results-driven leadership with healthcare management experience and professional demeanor.
• Outstanding written and verbal communication, strong prioritization, and time-management skills.

Responsibilities

• Establish measurable productivity metrics for registration and financial clearance sub-functions; partner with supervisors to achieve top-tier results.
• Lead and mentor a high-performing revenue cycle team with focus on engagement, training, retention, and satisfaction.
• Drive continuous optimization initiatives by implementing strong internal controls and leveraging technology across workflows.
• Support financial viability by driving patient financial engagement initiatives and ensuring clean front-end data for reimbursement.
• Cultivate collaboration with physicians, service line managers, and office staff; educate on regulatory changes affecting patient access.
• Oversee daily scheduling, payroll approvals, time-off requests, and overtime to maintain compliant operations.

Skills

Leadership

Communication

Time management

Strategic thinking

Team mentorship

Education

Bachelor's Degree in Business Administration / Healthcare Management

Job description

Southwoods Health in Boardman, OH is seeking an experienced Patient Access Manager to lead Registration, Financial Clearance, and Authorization teams within our front-end revenue cycle. You will design efficient workflows, establish performance benchmarks, and foster a culture of accountability and service excellence to ensure compliant, streamlined patient access processes.

The role requires a Bachelor's degree or equivalent experience, leadership ability, and a focus on collaboration with