Patient Access & Front-End Revenue Cycle Leader

Carle; Champaign (IL); On-site; USD 52,000 - 89,000; Full time

Job summary

Carle Health seeks a senior leader to direct Patient Access operations, spanning scheduling, registration, financial clearance, insurance verification, estimates, and financial counseling. The role focuses on improving patient experience while strengthening the organization’s financial health and efficiency through staffing, workflows, and best practices.

As a Subject Matter Expert in front-end Revenue Cycle, you will partner across departments to streamline workflows, assess denials, and drive

Qualifications

• CHAM certification within 2 years.

Responsibilities

• Oversee day-to-day operations of financial clearance, estimates, scheduling, and pre-registration to ensure timely, accurate, and patient-centered service.
• Monitor workflows, work queues, productivity, and quality to meet departmental and enterprise performance standards.
• Establish and maintain staffing plans, schedules, and coverage to support patient volumes and service levels.
• Operate departments in a cost-effective manner by monitoring labor hours, supply expenses and volumes.
• Ensure patients are financially cleared prior to service, including eligibility and benefit verification, insurance validation.

Education

Bachelor's Degree: Related Field

Job description

Carle Health seeks a senior leader to direct Patient Access operations, spanning scheduling, registration, financial clearance, insurance verification, estimates, and financial counseling. The role focuses on improving patient experience while strengthening the organization’s financial health and efficiency through staffing, workflows, and best practices.

As a Subject Matter Expert in front-end Revenue Cycle, you will partner across departments to streamline workflows, assess denials, and drive