Patient Access & Revenue Concierge

WellSpan Hospitals in Carlisle, Newberry & Shrewsbury; New Freedom (York County); On-site; USD 25,000 - 39,000; Part time

Job summary

WellSpan Hospitals in Carlisle, Newberry & Shrewsbury is looking for a Patient Access Specialist (PRN DAYS & NIGHTS) in New Freedom, PA. The role focuses on patient registration, insurance verification, and revenue cycle support to maximize reimbursement.

You will ensure accurate demographics, verify benefits, obtain authorizations, collect payments, and maintain medical records while delivering exceptional customer service.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience in a health care setting preferred.
• Emergency Department registration experience preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) required.
• Basic understanding of medical terminology.
• Working knowledge of MS Office.
• English fluency required; Spanish helpful in some markets.

Responsibilities

• Maintain accurate demographic information and assist with patient registration and revenue cycle processing.
• Verify insurance benefits and confirm correct payor and plan in patient accounting system.
• Obtain required insurance authorizations where applicable.
• Pursue collections at the point of service in a customer service-oriented manner.
• Scan and file registration and clinical documents into the system and maintain records.
• Coordinate patient transfers between hospitals when necessary.
• Respond to medical record requests from patients, physicians and hospitals.
• Maintain a cash drawer and log payments and admissions.

Skills

Customer service

Communication

Fluent English

Spanish language

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook)

Job description

WellSpan Hospitals in Carlisle, Newberry & Shrewsbury is looking for a Patient Access Specialist (PRN DAYS & NIGHTS) in New Freedom, PA. The role focuses on patient registration, insurance verification, and revenue cycle support to maximize reimbursement.

You will ensure accurate demographics, verify benefits, obtain authorizations, collect payments, and maintain medical records while delivering exceptional customer service.