Patient Access Representative / UHealth SoLé Mia

University of Miami Miller School of Medicine; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

The University of Miami Miller School of Medicine is seeking a full-time Patient Access Representative for UHealth SoLé Mia. This role involves patient registration, insurance verification, and scheduling appointments, contributing to high-quality patient care in a leading academic health system. Join a dedicated team making a difference in the community.

Benefits

Comprehensive benefits package

Medical and dental coverage

Tuition remission

Qualifications

• Minimum 1 year of relevant experience required.
• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.

Responsibilities

• Performs full registration and verifies insurance.
• Schedules follow-up appointments and manages patient inquiries.
• Explains Consent for Treatment and obtains signed forms.

Skills

Data Entry

Effective Communication

Attention to Detail

Discretion

Education

High School diploma or equivalent

Job description

Join to apply for the Patient Access Representative / UHealth SoLé Mia role at University of Miami Miller School of Medicine

Current Employees

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The University of Miami UHealth/SoLé Mia opening in September 2025 will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number-one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

UHealth/SoLé Mia has an exciting opportunity for a full-time Patient Access Representative with a hire date of September 2025. Be part of the UHealth Difference.

Core Job Functions

1. Performs full registration, verifies insurance, and ensures all patients' information is correct.
2. Obtains copies of insurance cards, driver's licenses, and applicable referrals.
3. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
4. Instructs patients to complete any questionnaires required by the physician.
5. Schedules follow-up appointments, cancels, and edits appointments, and records no-shows accurately.
6. Reconciles vouchers and delivers them to the designated area.
7. Answers telephone calls, responds to questions, inquiries, or transfers calls when appropriate.
8. Adheres to University and unit policies and safeguards assets.

This list of duties is not exhaustive and may include other responsibilities as necessary.

Core Qualifications

Education

High School diploma or equivalent

Certification and Licensing

Not Applicable

Experience

Minimum 1 year of relevant experience

Knowledge, Skills, and Attitudes

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Effective communication skills in both oral and written forms.
• Attention to detail in completing assignments accurately.
• Discretion in handling confidential information.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine. Serving South Florida, Latin America, and the Caribbean, our physicians cover over 100 specialties with more than one million patient encounters annually. Our tradition of excellence is recognized worldwide for outstanding teaching, research, and patient care. Join us and make a difference.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Protected from discrimination by Federal law.