Patient Access Representative 2 - UHealth SoLé Mia

University of Miami; North Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Access Representative 2 to join their dynamic team. This exciting role involves registering patients for clinical services, verifying insurance benefits, and ensuring accurate documentation. The opportunity to work in a collaborative environment while upholding high standards of confidentiality and detail makes this position both rewarding and impactful. Join a forward-thinking organization that is committed to delivering high-quality academic medicine and making a difference in the community. If you have a passion for patient access and a keen eye for detail, this role is perfect for you.

Qualifications

• High School diploma or equivalent required with minimum 2 years of relevant experience.
• Knowledge of accounting procedures and ability to handle confidential information.

Responsibilities

• Register patients for clinical services and verify insurance benefits.
• Maintain accurate documentation and adhere to policies and procedures.

Skills

Attention to Detail

Communication Skills

Confidentiality Management

Independent Work

Collaborative Work

Education

High School Diploma or Equivalent

Tools

Workday

Job description

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process.

The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation.

The University of Miami UHealth – Department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 2.

The Patient Access Representative 2 (On-Site) (H) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

CORE RESPONSIBILITIES:

1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.
3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
4. Collaborates with scheduling departments to identify add-on patients.
5. Obtains necessary authorizations, pre-certifications, and referrals.
6. Notifies patients of liabilities and collects funds.
7. Maintains appropriate records, files, and accurate documentation in the system of record.
8. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

1. High School diploma or equivalent
2. Minimum 2 years of relevant experience
3. Knowledge of generally accepted accounting procedures and principles.
4. Skill in completing assignments accurately and with attention to detail.
5. Ability to process and handle confidential information with discretion.
6. Ability to work independently and/or in a collaborative environment.
7. Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.