Patient Access Representative 3 - UHealth SoLé Mia

University of Miami Miller School of Medicine; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

The University of Miami Miller School of Medicine is seeking a Patient Access Representative 3 to oversee registration and financial clearance activities. This role requires attention to detail, effective communication skills, and a high school diploma, along with a minimum of three years of relevant experience. Join a leading health system dedicated to providing high-quality patient care.

Benefits

Medical benefits

Dental benefits

Tuition remission

Qualifications

• Minimum 3 years of relevant experience.
• Knowledge of accounting procedures and principles.
• Ability to work independently and collaboratively.

Responsibilities

• Oversees registration and financial clearance activities.
• Verifies insurance and confirms eligibility.
• Serves as a lead resource for lower-level representatives.

Skills

Attention to detail

Effective communication

Confidential information handling

Education

High School diploma or equivalent

Job description

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The University of Miami UHealth at SoLé Mia opening September 2025 will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

The University of Miami UHealth - department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 3.

Job Summary
The Patient Access Representative 3 (On-Site) (H) oversees the registration and financial clearance activities that facilitate reimbursement for services rendered by the department and serves as a functional expert for department peers.

Core Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities prior to date of service and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Serves as a lead resource for lower level Patient Access Representatives.
• Recommends new approaches to management for enhancing performance and productivity.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Note: This list of duties is not all-inclusive and may be expanded as necessary.

Core Qualifications

• High School diploma or equivalent
• Minimum 3 years of relevant experience

Knowledge, Skills, and Attitudes

• Knowledge of generally accepted accounting procedures and principles.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or collaboratively.
• Effective communication skills in both oral and written forms.

Any relevant education, experience, and/or certifications may be considered.

The University of Miami offers competitive salaries and comprehensive benefits including medical, dental, tuition remission, and more.

UHealth - University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care driven by research and education at the Miller School of Medicine. Serving South Florida, Latin America, and the Caribbean, our physicians represent over 100 specialties, with over one million patient encounters annually. Our tradition of excellence is recognized worldwide for outstanding teaching, research, and patient care. We are the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Protected categories by Federal law are recognized. Click here for additional information.

Job Details
Full time, Staff, Pay Grade H5

Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Health Care Provider
Industries: Hospitals and Health Care