Patient Access Representative 3 – UHealth SoLé Mia

University of Miami; North Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking institution in North Miami! As a Patient Access Representative 3, you will play a pivotal role in overseeing the registration and financial clearance processes that ensure patients receive the best possible care. You will collaborate with a team of dedicated professionals, verifying insurance eligibility and maintaining accurate records. This is your chance to make a significant impact in a dynamic environment that values your expertise and contributions. Join a team committed to providing high-quality academic medicine and be part of a community that prioritizes patient care and support.

Benefits

Medical insurance

Dental insurance

Tuition remission

Comprehensive benefits package

Qualifications

• 3+ years of relevant experience in patient access or related field.
• Strong knowledge of accounting procedures and principles.

Responsibilities

• Oversee registration and financial clearance for patient accounts.
• Verify insurance eligibility and collect necessary authorizations.
• Serve as a lead resource for lower level Patient Access Representatives.

Skills

Attention to detail

Communication skills

Ability to handle confidential information

Independent and collaborative work

Education

High School diploma or equivalent

Job description

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process.

The University of Miami UHealth at SoLé Mia opening September 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation.

The University of Miami UHealth – department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Representative 3.

JOB SUMMARY

The Patient Access Representative 3 (On-Site) (H) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers.

CORE RESPONSIBILITIES

1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
2. Contacts patients’ families or physicians’ offices to obtain missing insurance information.
3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
4. Collaborates with scheduling departments to identify add-on patients.
5. Obtains necessary authorizations, pre-certifications, and referrals.
6. Notifies patients of liabilities prior to date of service and collects funds.
7. Maintains appropriate records, files, and accurate documentation in the system of record.
8. Serves as a lead resource for lower level Patient Access Representatives.
9. Recommends new approaches to management for enhancing performance and productivity.
10. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

1. High School diploma or equivalent
2. Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

1. Knowledge of generally accepted accounting procedures and principles.
2. Skill in completing assignments accurately and with attention to detail.
3. Ability to process and handle confidential information with discretion.
4. Ability to work independently and/or in a collaborative environment.
5. Ability to communicate effectively in both oral and written form.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based