Patient Access Representative - Registration (Days) (Part-Time)

Tanner Health; Georgia; On-site; USD 34,000 - 42,000; Full time

Job summary

Tanner Health seeks a dedicated staff member to streamline the patient intake process, from pre-registration through POS collections, across multiple locations within the system. The role includes handling insurance verification and precertification, and ensuring documentation is complete for smooth patient flow.

Key responsibilities include call center and bedside tasks, requiring strong communication, teamwork, and the ability to work under pressure in a fast-paced healthcare environment.

Qualifications

• Excellent public relations skills and professional demeanor when dealing with the public.
• Ability to communicate effectively with co-workers, hospital staff, patients and payers.
• Proficient use of computer equipment and systems.
• Some college coursework preferred.

Responsibilities

• Facilitates patient intake through pre-registration, registration, insurance and precertification verification.
• Completes documents, POS collections and reviews work output.
• Performs tasks across PAS operations, including call center, patient facing and bedside duties.

Skills

Public relations

Communication

Team player

Computer literacy

Stress management

Multitasking

Education

High School Diploma or GED

Job description

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance, precertification verification, document completion, POS collections, and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within PAS operations, including call center, patient facing, and bedside functionality.

Education

High School Diploma or GED

Qualifications

• Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers.
• Ability to make independent decisions, display emotional maturity, and use sound judgment.
• One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience.
• Ability to interact and work well as a part of a team oriented environment.
• Ability to comprehend and apply a large variety of operating procedures.
• Ability to organize for maximum time utilization, productivity, and smooth patient flow.
• Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions.
• Proficient use of computer equipment.
• Ability to read and write legibly with spelling accuracy.
• Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands.
• Some college coursework preferred