Patient Access Representative (PRN)

OSF HealthCare; Escanaba (MI); On-site; USD 21,332 - 30,382; Part time

Benefits offered by this job

401k with 5% match

Tuition Reimbursement

Job summary

OSF HealthCare in Escanaba, Michigan is seeking a Patient Access Representative to ensure that registered patients have complete and accurate medical records. This role requires excellent communication skills to provide exceptional service to patients and their families during registration.

The ideal candidate will have a High School diploma and at least one year of experience in an office setting. A salary of $18.77 per hour and opportunities for 401k matching and tuition reimbursement are included.

Qualifications

• 1 year in an office clerical setting.
• Ability to complete revenue cycle training and certification within 12 months.

Responsibilities

• Ensure each registered patient has a complete and accurate medical record.
• Provide excellent patient service to create a positive impression.

Skills

Excellent interpersonal and communication skills

Solid computer skills

Strong analytical and problem solving skills

Detail oriented

Education

High School/GED

Tools

Microsoft software

Job description

Total Rewards

Your life - our Mission

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.

Pay for this position is $18.77/hour. This is an Hourly position.

Comprehensive Benefits Package

Per Diems are eligible for 401k with 5% match, Tuition Reimbursement and more!

Overview

POSITION SUMMARY: The Patient Access Representative ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF's services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.

Qualifications

REQUIRED QUALIFICATIONS:

• Education: High School/GED
• Experience: 1 year in an office clerical setting
• Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented. Required to complete all role specific revenue cycle training and certification within 12 months.

PREFERRED QUALIFICATIONS:

• Experience: 3 years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting. Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology.

OSF HealthCare is an Equal Opportunity Employer.