Patient Access Representative II, Baptist Beaches

Baptist Health System, Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Baptist Health in Jacksonville Beach, FL is seeking a Patient Access Specialist to register patients accurately and efficiently across multiple systems and interfaces.

You will cross-train to work in several patient access areas, maintain service excellence for in-person and phone encounters, and ensure compliance with EMTALA, AHCA, JCAHO and HIPAA guidelines while protecting patient privacy.

Responsibilities

• Registers patients accurately and efficiently across multiple systems and interfaces.
• Cross-trained to work in multiple patient access areas.
• Maintains service excellence for face-to-face and telephonic encounters with patients and visitors.

Job description

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville’s only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children’s Hospital.

Registers patients accurately and efficiently Utilization of multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas Maintains service excellence to patients and visitors for face-to-face and telephonic encounters Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.) Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO Maintains a professional relationship with all clinical and non-clinical team members Able to articulate compliance documentation and ensure completion of required patient consent forms Maintains patient privacy in accordance with HIPAA guidelines

Primary Location:

Beaches - Main Building1350 S 13th AveJacksonville Beach, FL 32250United States of America