Patient Access Representative II

Baptist-Health; Jacksonville (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Baptist Health in Jacksonville Beach is seeking a patient access representative to register patients accurately and efficiently across multiple systems. You will maintain HIPAA privacy and adhere to EMTALA/AHCA/JCAHO standards while supporting compassionate patient interactions.

As part of a faith-based, non-profit health system, you will collaborate with clinical and non-clinical teams, ensuring proper consent documentation and a smooth patient flow on site.

Qualifications

• Registers patients accurately and efficiently.
• Maintains patient privacy under HIPAA guidelines.
• Articulates compliance documentation and ensures completion of required patient consent forms.

Responsibilities

• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters.
• Utilizes multiple systems and interfaces to register and route patients.
• Cross-trained to work in multiple patient access areas as needed.

Skills

Patient registration

HIPAA compliance

Regulatory compliance

Cross-training

Job description

About Baptist HealthRecognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.Registers patients accurately and efficiently Utilization of multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas Maintains service excellence to patients and visitors for face-to-face and telephonic encounters Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.) Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO Maintains a professional relationship with all clinical and non-clinical team members Able to articulate compliance documentation and ensure completion of required patient consent forms Maintains patient privacy in accordance with HIPAA guidelinesPrimary Location:Beaches - Main Building 1350 S 13th Ave Jacksonville Beach, FL 32250 United States of America