Patient Access Representative II, PRN, Baptist Beaches

Baptist Medical Center Jacksonville; Jacksonville (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

Baptist Beaches in Jacksonville, FL is hiring a Patient Access Representative II for a PRN role to join our patient access team. You will register patients accurately, use multiple systems, and cross-train in various access areas.

The role emphasizes service excellence, HIPAA compliance, and knowledge of EMTALA/AHCA/JCAHO. 1-2 years of customer service, healthcare, and insurance experience are preferred, with a High School diploma required.

Qualifications

• 1-2 years of Customer Service experience required
• 1-2 years of healthcare experience required
• 1-2 years of insurance experience required
• High School Diploma required

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Skills

Customer service

Healthcare experience

Insurance experience

Education

High School Diploma

Job description

Baptist Beaches is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a PRN opportunity.

Patient Access Representative II, Job Responsibilities:

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintains a professional relationship with all clinical and non-clinical team members
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Maintains patient privacy in accordance with HIPAA guidelines

Experience Requirements:

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare experience required
• 1-2 years Insurance experience required

Education & Credential Requirements:

• High School Diploma Required
• High School

• Insurance Experience
• Customer Service Experience

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to theannual National Research Corporation study of Jacksonville area residents, Baptist Health rankshighest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.