Patient Access Representative - Days

NorthShore University HealthSystem; Addison (IL); On-site; USD 27,400 - 39,729; Part time

Benefits offered by this job

Tuition Reimbursement

Free Parking

Health Savings Account Options

Paid Time Off and Holiday Pay

Job summary

NorthShore University HealthSystem is seeking a part-time Patient Access Representative located in Addison, IL. This position involves providing timely registrations and managing patient information for various healthcare services. Candidates must hold a High School diploma or GED, with preferences for an Associate degree in business or healthcare.

Responsibilities include interacting with patients, collecting necessary data, and ensuring understanding of billing and insurance processes. Benefits encompass tuition reimbursement, wellness savings, and healthcare options.

Qualifications

• Requires a valid driver's license for off-site duties.
• 1-2 years experience in healthcare registration or customer service.
• Knowledge of medical terminology and anatomy.

Responsibilities

• Provide timely and accurate patient registrations and order management.
• Collect demographic and clinical data from multiple sources.
• Interact with patients to ensure understanding of revenue cycle expectations.

Skills

Manual dexterity

Customer service experience

Knowledge of health insurances

Strong data entry skills

Bilingual skills

Education

High School diploma or GED

Associate degree in business or healthcare

Tools

Microsoft Office Suite

Job description

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Patient Access Representative

• Location: Addison, IL

• Part Time

• Hours: Tues 7a-1p, Thurs 7a-1:00 pm; Mon 7a-1:00 pm, Wed 7a-1:00pm; Friday 7a-1:00 pm.

  Weekend: work every other Saturday and Sunday (same weekend) - Sat 7:30-4p, Sun 7:30-4p

What you will need

• Education:

  • High School diploma or GED

  • Associate degree in business or healthcare (Preferred)

• License:

  • A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

• Experience & Skills (Preferred):

  • Manual dexterity to operate various office machines

  • Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting

  • Knowledge of health insurances, medical terminology and anatomy

  • Strong data entry and keyboarding skills

  • Knowledge of Microsoft Office Suite

  • Bilingual skills

What you will do

Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.

Benefits (full-time or part-time positions)

• Premium pay such as shift, on call, holiday and more based on an employee's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Career pathways to promote professional growth and development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.